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Business Analysis

and QA

Business Analysis

Business Operations

  • GAP analysis

  • Business Requirements Analysis (BRA/ BRDs)

  • Functional Description Specifications (FDSs)

  • Technical Design Specifications (TDSs)

  • Use cases

  • User stories

  • Performance optimization and process automation

  • Market research and software evaluation​​

Data Analysis

  • Entity modeling

  • Design of Information Architectural Diagrams

  • Analysis of AS-IS Process Map and definition of TO-BE Process Map

  • Data simulation process

  • Data collection and analysis techniques

  • Dynamic models creation

  • Business research methods

  • Data migration

Industries and Sectors

Banking

  • Front Office

    • Branches​

    • Call centers

    • Online portals

    • Commercial/ Wholesale

    • Investment Banking front office 

  • Middle and Back Office

    • Customer 360

    • KYC/ KYB

    • Cards/ accounts

    • Deposits

    • Payments

    • Mortgages

    • Loans

    • Investment products

    • Transactions

    • Straight lending 

    • Specialized finance

    • Corporate finance

    • Capital markets

  • IT

    • Infrastructure

    • Core application

    • External applications

    • Administration   

Insurance

  • Property and Casualty (P&C)

  • Life and Savings (L&S)

  • Marketing and Sales

  • Underwriting

  • Claims

  • Loss Control

  • Reinsurance

  • Investments

  • Pricing and commissions engine

  • Collections engine

  • Loyalty programs 

Financial Services

  • Payments

    • Direct Credits/ Debits​

    • SWIFT/ S€PA

    • Real Time Payments

    • Automated Clearing House (ACH)

    • Recurring

    • Mandates 

  • Treasury

    • Asset Liability Management (ALM)​

    • Capital and Reserve Requirements

    • Liasioning with Regulatory Bodies

    • Liquid investments in Government Securities

    • Disaster management

    • Back office operations 

  • Governance Risk Compliance (GRC)

Quality Assurance 

  • Test plan creation

  • Test strategy consideration

  • Effort and time estimation

  • Testing schedule elaboration

  • Risk assessment

  • Tolls selection

  • Contact quality management process

  • Training process creation

Software Testing

  • Test scenarios

  • Exit criteria

  • Defect management

  • Agile Test Management

  • Manual and Automated testing services

  • API testing

  • Web and Mobile testing

  • Integrations

V-Model Quality Assurance activities

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