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Teamwork

Forget your daily concerns about IBM i apps

Offload your IBM i tasks to the experts 

The Nemo IT Solutions team have extensive experience on IBM i administration, operations and application support and are able to deliver you seamless support on your daily processes for both packaged and internally developed applications:

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  • Sys Admin and iOS Ops:​

    • ​WebSphere and WAS Console

    • Power i IFS & QShel

    • MQ serries 

    • Security Administration

    • Performance monitoring (iDoctor)/ Load Balancer

    • Digital Certification Manager (DCM)

    • Job Scheduling

    • System Configuration Handling

    • Back up and Restore

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  • Service wrapper​

    • ITIL-based service framework

    • Up to 24/7 coverage as required

    • Leading ITSM tooling​

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  • Software Release Management via RocketLmi:​

    • Source Release management

    • User roles and permissions management 

    • Release population and activation

    • Deployment configuration

    • Archiving

    • Audit trail

Latest Case Study

Leading Insurance Company in Athens

Daily support of iBM i based Core Insurance Application with Nemo iAppCare

The Case

Our client is a leading insurance company who run a combination of IBM i and SAP platforms. On IBM i they run all Life and Saving products using an inhouse developed core insurance application.

“ We needed a reliable partner to assist both with implementations of new features, but also with the ongoing support of our daily activities “

The IBM i application, as well as running core internal processes, also integrates with other external applications by exposing and consuming REST and SOAP APIs. Moreover, the core application has been developed with a variety of programming  languages and tools such as RPG, LANSA, COBOL etc.
Our  client needed a provider capable of supporting them in both daily issues from internal users and in the implementation of new features. 

The Solution

Nemo IT Solutions, using a tailored managed services agreement, has undertaken the responsibility for full support, including: 

  • 1st and 2nd level Internal Client Support that includes troubleshooting and service restoration under strict SLA.

  • IBM i system administration, operations, security and performance enhancements

  • Main application maintenance and configuration 

  • Support of new implementations and migrations

“ We rely on Nemo to provide the expertise on the IBM I platform to make the maintenance, configuration and support of our solution a seamless and high-quality experience “

Head of Vendor Management Department

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